Springboard Lab Accelerators
Our immersive labs are like incubators where we accelerate the development of breakthrough ideas, explore new approaches, and work on real-world challenges across your teams - resulting in breakthrough performance.
New Product Growth & Innovation Thrive At Intersections
Partnering with one of the largest computer companies in the world, Springboard Lab founders spearheaded the design of and led multiple, multi-year Work Innovation Networks (WIN). A WIN Program strategically empowers high ignition teams to reimagine work practices, accelerate strategic change, rapidly introduce new products, and drive tangible business results. Discover how WIN is the ultimate unconference experience to transform your teams and fuel your business growth.
Accelerate Breakthrough Solutions via 90-Day Innovation Sprints
Springboard Labs Partners lead high-impact workgroups from multiple companies and industries in 90-Day Sprints known as Accelerated Innovation Journeys to create breakthrough solutions. Our unique 4-step process – Discover, Design, Deliver, and Debrief – helped a provincial healthcare systems tackle critical healthcare challenges, and uncover breakthrough ideas that reinvented healthcare in the Providence. LEARN MORE
High Performing Teams Program Ignites Manufacturing Team
A Manufacturing Division needed to rapidly meet new customer demand and turn around manufacturing performance, or risk being divested. With direct CEO support, Springboard Labs partners engineered a High Performing Teams program for 22 Teams. As a result, the division went from losing $90M/QTR to a net positive revenue of $300M annually and improved it's employee engagement score by 25% points.
Peer Learning Reimagined @ Mach Speed
Break Free From Stale Best Practices - We propel your teams into real-world challenges, provide mentorship from pioneers who've navigated the AI frontier; resulting in significant breakthroughs and improvements in your workforce performance.
Underwriting Capability Academy - Shortens Time to New Revenue
Working with the VP of Underwriting at a major insurance company, Springboard Lab founders, stood up a capability academy in 90 days. This academy reduced time for staff to gain mastery level skills, provided a line of sight to $100M in new renewal revenue, and redefined staff upskilling - forever.
Food Service Teams Smashes National Benchmark
A healthcare Food Service team implement Springboard Labs Thriving Team Huddles and GLITCH Harvesting Practices to build teamwork and high performance. These new team practices cut the time from food ordered to food delivered – in half; ultimately beating national performance standards by 4 minutes.
NEW WIN Sales Room
22
Accelerate New Sale Growth in 12- weeks, in a WIN room. Sales were dropping off (a cliff) for a new product introduction from a Medical Device Company. Sales Leaders and national sales team members worked with Springboard Partners to implement a 90-Day WIN rooms – by Day 90 sales took off and never slowed down. By Year end, sales performance had increased 14% from the previous year.
Advisory Services and Executive Engagement
We bring decades of experience, insight, and broad industry perspectives to the challenges you face. As your thought partner, we operate outside the politics and dynamics of your organization, offering impartial views while exploring new solutions.
Digital Technology Scales Coaching Across Enterprise-Wide Leaders
Working under the direction of a Chief HR Officer and Board of Directors, we advised this Learning and Development team on the creation, design, and delivery of its first High Potential Leadership Program. The in-person program included 1:1 coaching for executive leaders, coupled with 4 manager development workshops. The coaching and peer learning aspects of this program are being scaled virtually across 12 additional leadership teams to increase overall program impact.
RAPID ROUNDS Advisory Service Helps Senior Leader Shift into High-Gear
The CLO of a large regional healthcare agency wanted fresh perspectives and insight when Covid-19 hit. He needed to rapidly transform L&D into a high-performing team to address staffing shortages, moral injury, and declining employee engagement. Springboard Labs led a series of Design Thinking workshops with operational leaders to rapid shift the L&D team into high gear. The results: successfully launch of 3 new programs on Resiliency, Workforce frontline employee-driven improvements.
Client Case Studies
Catholic Health Services of Long Island
Catholic Health Services of Long Island
Improving Physician Resilience with Text Messaging
Problem: Physician burnout and lack of team resilience is a growing concern in healthcare. Finding effective ways to improve physician and team well-being is crucial.
Solution: A study was conducted in collaboration between Springboard Labs founders, Catholic Health Services of Long Island, and Bentley University's Health Thought Leadership Network, to test the effectiveness of text messaging prompts to improve physician resilience.
Result: Participants who received text message prompts to report a recent positive interaction with a patient or colleague and were reminded about the importance of thinking positively scored significantly higher on measures of gratitude and empathy than those who were simply asked to report on any recent interaction. The intervention helped participants focus on positive cues in their interactions, leading to improved well-being.
Sutter Health
Catholic Health Services of Long Island
Using Agile Learning & Development Helps Leaders Pivot to Hybrid Work
Problem: In healthcare, it is critical to respond quickly to new training requirements or changes in how care is delivered, especially when training your workforce can cost upwards of $42K per minute.
Solution: Springboard Lab founders worked with enterprise-wide and clinical training functions in a 55K person care system to create a multi-year technology roadmap to scale digital learning and build business cases to fund enterprise-wide learning systems. This approach was based on increased cost saving and impact and shifting the view and value of learning and development towards value generation.
Result: When COVID-19 hit, this healthcare system had already successfully delivered learning in a hybrid manner for two years. And when 10K employees were mandated to work from home, senior leadership already had confidence that learning could deliver learning virtually in an effective, cost efficient and agile manner without any disruption to current programs. View case study.
Federal Aviation Administration
Federal Aviation Administration
Discovering the Wisdom of High Performing Technical Teams
Problem: The Federal Aviation Administration couldn't improve the performance of a navigational aid system in one region despite multiple attempts. A new executive made it a top priority. He traveled across the region meeting with technicians to ask for their solutions, but performance didn't improve.
Solution: Springboard Lab founders asked technicians to share their success stories about maintaining and repairing the system in small focus groups. The analysis revealed that successful technicians had a passion for their work, persisted in problem-solving, and built trusting relationships. Teams and leaders who also acted this way, too, had even more impact.
Result: The insight that technician mindset and skillset affected performance led to monthly peer learning calls, a technician conference, a technician SWAT team, and team action learning projects. Within 18 months, the navigational aid's regional performance improved from 9th to 5th place nationally. View slide presentation.